AI chatbots
A chatbot on your website that answers common questions and guides visitors to your contact form, so they get answers straight away, even outside your working hours.
What it involves
We set up an AI chatbot on your website that answers common customer questions, explains your services and guides visitors to your contact form when they need a person. The chatbot works from information you provide and approve, such as your services, opening hours and frequently asked questions. We connect it to your existing website where that is technically appropriate, and we tell you honestly if it isn’t.
The problem it solves
Visitors often have the same questions, sometimes outside your working hours, and leave when they can’t find an answer quickly. A chatbot can answer those questions straight away and point people to the right next step, so fewer enquiries are missed.
What’s included
- A conversation about the questions your customers ask most often
- A chatbot set up with information about your business that you approve
- Answers that explain your services and guide visitors to your contact form
- Integration with your existing website, where technically appropriate
- Testing with realistic questions before the chatbot goes live
- Optional maintenance: updating answers when your services or details change
What you can expect
- A fixed price for the setup, agreed before we start
- Any monthly costs of the chatbot platform or AI provider explained before you decide
- Clear information about what visitor data the chatbot handles, so your privacy statement can be updated
- Honest limits: a chatbot can make mistakes, so it points people to you for anything it can’t answer reliably
How it works
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Listen
A free 30-minute call about your website, your customers and the questions you get most.
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Plan
A proposal with what the chatbot will answer, the platform we recommend, any running costs and a fixed price.
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Make
We set up the chatbot, add your approved information and test it with realistic questions.
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Launch
The chatbot goes live on your website, with optional maintenance to keep its answers up to date.
Who it’s for
- Businesses that answer the same questions by phone or email again and again
- Businesses whose visitors look for information outside working hours
- Businesses that want more visitors to reach their contact form
Ready to talk about a chatbot?
Tell us about your business and what you need. We’ll reply within one working day to arrange a free 30-minute call.
Explore other services
- Website design and developmentModern, responsive landing pages and business websites with clear calls to action and contact forms, so visitors understand what you offer and know how to reach you.
- Social media managementReady-made posts, captions and branded graphics every month, so your accounts stay active without costing you your evenings. Video editing is available too.
- Logo design and brandingA logo, colour palette and typography, with simple guidelines so your website and social media look like the same business.